- Clearly state your policy on returns, exchanges, and refunds for products purchased on your website.
- Specify the timeframe within which customers can return a product and under what conditions (e.g., unworn, with tags attached).
- Explain how customers should initiate a return or exchange, including any required documentation or procedures.
- Outline how refunds will be processed (e.g., back to the original payment method) and any associated fees or restocking charges.
- Include any exceptions to your return policy, such as final sale items or customized products.
Remember to make these policies easily accessible on your website, typically in the footer or during the checkout process, and ensure that they are written in clear and understandable language. If you’re not sure how to draft these policies yourself, you may want to consider consulting with a legal professional to ensure that they comply with relevant laws and regulations.